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FAQ

01. Does TCA provide transportation of goods?

In principle, no; it simply provides storage for import and export cargo, whilst those responsible for it complete the necessary procedures with Customs.

02. Does TCA ship to consignee's door?

No, TCA delivers the cargo to the consignees at the airport, once Customs has ordered the release of the goods.

03. Does TCA have knowledge of the contents of the shipments?

No, TCA has no access to the cargo contents at any time during the operation. That responsibility corresponds exclusively to Customs.

04. Is TCA dependent on Customs?

No, TCA is an independent organization that acts as an auxiliary to Customs.

05. Is TCA a State owned or a private company?

TCA is a division of Aeropuertos Argentina 2000, which holds the concession for the main airports in the country.

06. What are the operating hours at TCA?

In principle, TCA operates 24 hours a day; although operations are not run the same way throughout that period of time. For example, the company's full operating hours are from 9:00 to 17:15, which is when the Treasury closes. From that time on cargo may be picked up by paying the corresponding after-hours, warehouse authorization fee, which varies and is based on a price scale depending on the time of the after-hours request. However, by paying the assigned fee, cargo can be picked up 24 hours a day, 365 days a year.

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